Confidentiality policy

1. Introduction

This privacy policy describes how Vialma collects, uses and protects the personal data of users of the site.

Vialma is committed to ensuring a high level of protection of personal data in accordance with the General Data Protection Regulation.

2. Responsible for the treatment

The data controller is:

Vialma
Legal form: Simplified joint stock company
Head office: 7 PLACE DE L'HOTEL DE VILLE, 93600 AULNAY-SOUS-BOIS
E-Mail: info@vialma.com

3. Data collected

Vialma may collect the following data:

Data provided directly

  • Name and surname
  • Email address
  • Phone number
  • Function/company
  • Any information sent via a form (demo request, contact, etc.)

Data collected automatically

  • IP address
  • Navigation data (pages visited, duration of session, etc.)
  • Data via cookies or trackers

4. Purposes of the treatment

Data is collected for the following purposes:

  • Respond to contact or demonstration requests
  • Manage the commercial relationship and the follow-up of prospects
  • Improving the user experience and site performance
  • Measure the audience and analyze the use of the site
  • Sending marketing communications (with consent)

5. Legal basis

The treatments are based on:

  • User consent (forms, cookies, marketing communications)
  • Legitimate interest (improvement of services, B2B commercial relationship)
  • The execution of pre-contractual measures (request for a demonstration)

6. Data recipients

Data can be sent to:

  • Vialma's internal teams
  • Technical service providers (hosting, CRM, CRM, analytics, emailing)

For example, the site may be hosted by Webflow and use third-party tools for analysis or lead management.

Vialma ensures that its service providers comply with strict data protection obligations.

7. Transfers outside the European Union

Some service providers may be located outside the European Union.

In this case, Vialma ensures that appropriate guarantees are put in place, in particular via standard contractual clauses in accordance with the RGPD.

8. Shelf life

The data is kept for a period of time proportionate to the purposes of:

  • Prospective data: up to 3 years after the last contact
  • Customer data: for the duration of the contractual relationship + legal obligations
  • Cookies: according to their validity period (see cookies section)

9. User rights

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to limitation of treatment
  • Right to portability

You can exercise your rights by contacting: info@vialma.com

You also have the right to file a complaint with the CNIL.

10. Cookies

The site uses cookies to:

  • Ensuring the proper functioning of the site
  • Measuring the audience
  • Improving the user experience

A cookie management banner allows the user to accept, refuse or configure cookies.

11. Data security

Vialma implements appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • The loss
  • Disclosure
  • The alteration

12. Policy change

Vialma reserves the right to modify this policy at any time in order to ensure compliance with current regulations.